FROM THE SOURCE furnishings are hand-crafted to create one-of-a-kind pieces for your environment. All finishes require little maintenance to preserve their beauty. However, the surfaces should be cleaned as you would care for an heirloom piece to guarantee many years of enjoyment. Most finishes do not require more than regular light dusting or occasional wiping. In addition, we suggest checking and tightening any bolts periodically, as well as using proper techniques or professional movers when moving your furniture.
PRODUCT CARE: IRON CLEAR LACQUER OR POWDER COATED FINISH
Iron furniture is made from ferrous-iron steel with a clear lacquer or clear powder coated finish.
Avoid exposure to high humidity, heat, liquids, polluted environment or abrasion.
Dust periodically with synthetic electrostatic duster like Swifter or soft microfiber, lint-free cloth.
For stubborn stains and for yearly maintenance use mild soap solution, or commercially available cleaner.
Always test any cleaner in inconspicuous area.
Apply cleaner on the cloth not on the product, wipe with damp cloth and wipe dry any residue.
Clean up any spills immediately.
Never use hot water or caustic chemicals containing chlorine, ammonium, solvents, or adhesive removers for cleaning.
Never use abrasive cleaning products.
PRODUCT CARE: INDOOR FINISHED PRODUCTS (NITROCELLULOSE LACQUER)
*Excludes all outdoor, clear matte or unfinished products.
Wood products finished with nitrocellulose lacquer can last indefinitely and acquire beautiful patina if maintained properly.
Wipe dust regularly with soft dry or slightly damp cloth (microfiber, Swiffer).
Wipe any spills immediately. Use neutral soap solution and soft cloth to remove stubborn marks. Dry the surface with towels. Do not air dry.
Avoid exposure to direct sunlight, heat source, moisture and polluted air. Do not leave objects on the furniture that is sunlit for a long time as surface will fade around them unevenly.
Always use coasters or placemats with wet glasses, plastic or rubber containers, hot plates.
We do not recommend to use furniture polish, wax or alcohol. If you have to use furniture polish for a quick shine, choose the kind that is meant for lacquered surfaces and does not contain silicone or waxes. Always test cleaners in inconspicuous area and apply with grain direction.
RESTORING AND REPAIRING OLD SURFACE
Consult with a professional if you are unsure of the process. It is recommended to restore the entire surface of the product to ensure even finish.
- Remove accumulation of waxes, polish, dust and grime. Gently scuff build up with Scotch Brite pad, lubricated with Murphy's Oil Soap, citrus-based cleaner, Wax and Polish Remover by Liberon, paint thinner or mineral spirits). Do not use too much product as it may dissolve the finish. Follow instructions on product. Wipe surface dry.
- Refinish: Lightly spray the entire surface with matte aerosol lacquer (such as Behlen H3900 Jet Spray Clear Lacquer in Dead Flat). Follow instructions on the product.
REMOVING WATER MARKS ON NC FINISH
Milky cloudy stains (blushing or blooming) are caused by moisture trapped in the finish. Make sure the surface is free of dust and build up, then try one of the following methods.
- Lower humidity levels by moving the furniture away from moisture source or adjust AC (50% average recommended humidity, in 70 degree environment). Let the product acclimate for a few weeks. Remove any items from the surface that can cause water rings.
- Oil Displacement Method: Coat area with thick layer (1/8") of oily substance such as petroleum jelly, mayonnaise, olive or mineral oil and leave on for 8-12 hours. Remove product and dry.
- Heat Method: Set the iron to medium, turn off steam feature. Place a clean, dry cotton cloth over affected area and press the iron down for 5 seconds. Lift the cloth and check surface. If needed, repeat with a fresh cloth.
- Spray Method: Use a product specified for removing water marks, for example: Behlen Jet Spray Blush Eraser or Ring Remover by Liberon. Follow instructions on the product.
PRODUCT CARE: STAINLESS STEEL / ALUMINUM
Maintain metal furniture with regular dusting.
Clean up any spills immediately. Don't let any deposits build up.
Avoid saltwater, humid, extra hot or polluted environment.
Avoid using caustic chemicals containing chlorine, ammonium, solvents, or adhesive removers for cleaning and avoid abrasives on aluminum.
For stubborn stains, wash furniture with soft, clean cloth and a solution of¼ cup of mild liquid soap per gallon of water. Rub with the direction of finish. Rinse with water and dry with towels.
Use Scotch Brite pad to remove rust stains. Lightly scrub surface in the direction of finish. Rubbing too vigorously may damage protective finishes.
For rust removal, use industry approved product, we recommend Organic Stainless Steel Cleaner & Rust Remover: lnnoSoft B570. Follow instructions on product.
Car body wax (Meguiar's® Quik Wax) can be used to restore luster and add protection after thorough cleaning. Apply with soft cloth and buff with microfiber towel. Refer to instructions on the product you choose.
PRODUCT CARE: OUTDOOR FURNITURE
Wood products for outdoor are made with teak and can come unfinished, oiled or finished with specialty sealant. Teak is naturally weather- and pest resistant, it contains oils that repels moisture. When new, it has a honey brown color; when exposed to elements, it ages into elegant silver grey patina.
Wipe dust regularly with soft dry or slightly damp cloth or soft bristle brush.
Wipe any spills immediately. Sunscreen and bird droppings stains are especially harmful.
For deeper cleaning, use neutral soap (non-detergent dish soap) solution or water and white vinegar solution and soft bristle brush. Always scrub in the wood grain direction.
Soap and mineral residues from water can build up in wood; rinse the surface well with clean water and let air dry. Do not use power washer.
For stubborn mildew, use commercially available teak cleaners. Follow product instructions.
To remove deep stains or restore original color, sand the surface lightly with a 80-grit sandpaper sponge, and move up the grit (120, 180) if desired. Always sand in the grain direction.
If the furniture was oiled, re-apply teak oil as instructed on the product packaging.
Do not use sanding paper on textured (rustic) teak. Use soft bristle brush for cleaning.
Do not leave objects on the furniture that is sunlit for a long time as surface will fade unevenly.
Artificial polishing or oiling is not recommended for outdoor teak.
Store furniture in a shed or protect with breathable covers during winter or inclement weather.
CARE FOR OUTDOOR UPHOLSTERY
Textilene(R) is a mesh fabric woven of strong polyester yarns individually coated with PVC.
To prevent build up and delay deep cleaning, rinse fabric with clear warm water on a monthly basis. Brush off loose dirt often. Wipe any spills immediately.
Deep cleaning should only be needed every 2 or 3 years, and can be done with fabric still on a frame. Use neutral soap (non-detergent dish soap) solution and soft bristle brush. Allow soap to soak in for 20 minutes and rinse thoroughly. Air dry.
Spot clean oil or grease with rubbing alcohol or bleach; beer or coffee with solution of strong liquid detergent or white vinegar; mildew with warm water with bleach. Rinse well.
Olefin(R) outdoor rope can be cleaned with sponging briskly with a lukewarm solution of mild soap and water. Sponge thoroughly with clean water to remove soap, let air dry. Do not use oil cleaners or bleach. Do not steam clean.
Sponge up all spills immediately. For stubborn stains, apply laundry pre-wash, leave on for 10 minutes, rinse thoroughly.
PRODUCT CARE: PETRIFIED WOOD
Petrified Wood products have natural polish finish and may have resin fillers on the surface.
For daily care, use a damp soft microfiber cloth and warm water; pat dry after cleaning.
Clean spills as soon as they occur.
Use coasters; avoid spills of acidic liquids (coffee, wine, etc.)
For stubborn stains, use mild soap, or PH neutral cleaners approved for petrified wood.
Always test cleaning technique on a small discreet area.
Exposure to UV light and heat.
Placing hot items on surface.
Using alcohol, bleach or chemicals for cleaning.
Using abrasives materials on surface.
PRODUCT CARE: RAW LEATHER
We use raw leather in its most natural state. It has been processed with organic aniline dyes and conditioned with wax paste. With its minimal protection, it will darken and achieve beautiful patina over time.
Wipe down surface with dry soft cloth to remove dust and grime. Clean spills as soon as they occur, before they get absorbed.
For seasonal care, you can chose to keep the leather unconditioned (hand oils and daily wear create patina); or condition with leather products like oil or wax paste. Buff if instructed after application, leather may darken. Follow instructions on the conditioner you choose. Recondition leather 1-2 times a year (if you live in very dry environment, you may need to do this more often.)
Only apply conditioner to dry, clean leather.
To clean tough stains, use damp soft cloth, sponge or brush, and leather cleaner like saddle soap or mild pH neutral cleaner. Clean the entire piece in circular motions. Some darkening of color will occur even after it’s fully dry. Follow instructions on the cleaning product.
Always test any agents on a small discreet area.
Exposure to heat as this will cause faster moisture loss and fiber damage.
Exposure to UV light as this will cause drastic color change.
Using household chemicals, bleach, alcohol, or adhesives on leather.